Rates

Good Value

According to a 2015 survey, 97% of our clients indicate that we supply “good” or “excellent” value for our services.

It is always possible to find cheaper tech support options. A business owner could even utilize an existing employee to design and manage the computer system. However, inexpensive computer support can end up being very expensive.

Issues like reliability, security, and disaster recovery can easily be overlooked until it is too late. The cost of having an unreliable computer system is very high.

We Keep it Simple

We believe that billing does not have to be complicated. We bill for time and materials. We do not have expensive contracts which offer no value to our clients. Before we start any work, feel free to ask us for an estimate.

On-site Computer Support: $135 per hour
After-hours Computer Support: $200 per hour

Please note the following billing procedure guildelines:

  • There is a one-hour minimum for all on-site labor.
  • If the service occurs on-site at your facility, half of the commuting time will be counted as labor.
  • Remote connections will be billed in 15 minute increments.
  • Technical support phone calls longer than 5 minutes will be charged in 15 minute increments.
  • Business hours are from 8:00am to 5:00pm M-F excluding major holidays.

Please contact us for a consultation.